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Care Manager, Certified (CMC)
National Certified Gerontological Counselor (NCGC)
Licensed Professional Counselor (LPC)
Aging Life Care Professional
Family  Mediator
ElderCare Mediator

ElderCare Mediation training June 2010
Family Mediation Training, May 1996 
Dispute Mediation Service Training, May 1994 
Nursing Home Activity Directors Course, 1992  

Master of Education, December 1990, University of North Texas - GPA 4.0/4.0
Bachelor of Music, August 1968, University of North Texas 

I have been a professional member of the National Association of Professional Geriatric Care Managers (NAPGCM) since 1994. NAPGCM changed its name to Aging Life Care Association in May 2015. I currently serve as the Membership Chair of the South Central Chapter of the Aging Life Care Association;  I was the secretary from 1997-2001. I have been in private practice since 1995. I have conducted seminars that I developed on Caregiving privately as well as through Richland Community College and Collin County Community College. I am the creator of 'Mental Aerobics' and present sessions at various communities in Dallas. I continue to facilitate a support group for caregivers that I started in 1989. 

1989 to present - Facilitator of monthly support group for caregivers, 'Caring for Aging Parents', a support group for caregivers that has met in the same location and the same time since 1989.

1993 - Creator of 'Mental Aerobics', a program designed to encourage self-esteem and renew the confidence of older adults by demonstrating that they can continue to think creatively.

7-04 to 2006 – Advisor for Trinity Learning Center productions of educational videos for workers in Long Term Care settings

9-94 to 3-97 – Mental health therapist on the Generations unit (geriatric/psychiatric) at Columbia Medical Plaza Hospital, Sherman, TX. 

9-92 to 11-95 - Counselor at the Maurice Barnett Geriatric Wellness Center in Plano.

8-90 to 11-92 - Pro Bono caseworker, internship at Dallas County MH/MR Geriatric Services.  

Professional Presentations

*Baylor Health Care System,Care of the Older Adult Conference, 10/2015, 'Mental Aerobics'
*Area Agency on Aging of North Central Texas, Caregiver Teleconnection, 7/2014, ' Managing Health Care'
*TX Organization of Residential Care Homes, 6/2014, 'What a Care Manager looks for in Making Referrals'
*Long Term Care Industry, 2/2014, Keynote: 'Long Term Care Insurance: Comments from a Geriatric Care Manager'
*Fannie Mae, 4/2014, 'Aging with More Independence' 
*Baylor Health Care System,Care of the Older Adult Conference, 8/2013, 'The Role of Geriatric Care Managers'
* Dallas Fort Worth Association Executives, 3/2012, 'ElderCare'

* MENSA, 11/2011, 'Mental Aerobics'
* National Assn of Professional Geriatric Care Managers, South Central Chapter Conference 5/2010, 'Brain Play' 
* Texas Conference on Aging, 4/2009, 'How AAA & Private Geriatric Care Managers Can Work Together' 
* 'Denton County Friends of the Family Conference on Elder Abuse: The Other Face of Relationship Violence, 6/2009, Dynamics of Elder Abuse' 
*  Texas Association of Healthcare Volunteers, 6/2007, 'How to Age with as Little Inconvenience as Possible'
* Texas Association of Healthcare Volunteers, 6/2007, 'Caring for the Caregiver'
* TALA, Texas' Voice of Assisted Living, the TX branch of ALFA, 6/2007, 'Mental Aerobics' 
* Activity Professionals, 9/2002, 'Mental Aerobics for Activity Professionals' 

Educational Seminars
'Caring for Aging', Collin County Community College

'Aging with Less Inconvenience',Collin County Community College

 'Planning for Later Life, Collin County Community College

'Activities for Caregivers', Home Helpers, Windsor Senior Living

Kay is married and lives in Richardson. She is a former church organist who keeps her keyboard and pedal board skills current by substituting for the organist at her church. She is an avid ‘scrapbooker’ who treasures the scrapbooks her mother made. She has 3 grown daughters, 3 grandchildren in England,2 grandsons in CA, a Shih Tzu and a Golden Retriever, and a cat who is a Katrina survivor.

Paggi, "The Maurice Barnett Geriatric Wellness Center", SWSA Journal, Vol.11 No.1/1995, p.57-61.

Paggi & Hayslip, “Mental Aerobics: Exercises for the mind in later life”, Educational Gerontology, spring 1999, p.1-12. 

Paggi, "Mental Aerobics Session Guide”, 2nd edition 2010.

Hayslip, Paggi, Poole, “The Impact of Mental Aerobics Training on Memory Impaired Older Adults”, Clinical Gerontologist, 32:3890394, 2009. 

Hayslip, Paggi, Caballero, "The Impact of Mental Aerobics Training on Older Adults," Journal of Applied Gerontology, May, 2015, 1-24         jag.sagepub.com /DOI: 10.1177/0733464815581482

-Advisory Board of the Richland College Emeritus program, 1993-2013
-Advisory Board for the Boomers Program and Richland College, 2008-2013
-Dallas Area Gerontological Association (Board 1995-6, 2000-2004) 
-National Association of Geriatric Care Managers, South Central chapter (secretary 1997-2001)
-National Council on Aging, (Presenter, Apr’96 National Conference) 
-American Society on Aging (Presenter ‘94 National Convention) 
-Southwest Society on Aging (Presenter Oct '94, Nov '95, Nov '96)  

Kay has been on the Advisory Board of the Emeritus program at Richland College since its beginning in 1993; the Emeritus program provides credit and non-credit courses for adults over age 55. She has been on the Advisory Board for the Boomers RE-Wired program at Richland since it began in 2007. 

Kay is pleased to have been one of the surveyors for the Gilbert Guide and wrote many articles about caregiving and aging issues for their website. Kay has written and published a free online newsletter since 1997 that goes out to hundreds of caregivers and professionals every month.


Kay originated' Mental Aerobics', a cognitive stimulation group program for older adults in 1993, and has participated in three academic studies of Mental Aerobics conducted by Bert Hayslip, Ph D at the University of North Texas. The statistics from the studies indicate that Mental Aerobics is helpful in maintaining cognitive function as well as increasing confidence and developing social relationships.


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